ABSCENT DESIGN MASK - FAQ

MASKS ARE SUITABLE FOR ADULTS ONLY - NO EXCHANGES OR RETURNS

WHY ARE MASKS NOT RETURNABLE - REFUNDABLE OR EXCHANGEABLE?

Abscent Design Masks are intended as PERSONAL PROTECTIVE EQUIPMENT to help you feel safer during daily traveling, shopping, working etc while out in Public. Hygiene & Safety guidelines are very important to us. Would YOU want to purchase a mask that someone else had already tried on? 

WHAT IS THE MOST COMMON SIZE?

MEDIUM 

WHAT IF THE MASK I PURCHASED IS TOO BIG OR TOO SMALL?

The Face Covering is the same in every size. The Elastic length varies in size. 

TO ADJUST - (SHORTER) - some stitches in the elastic OR tie a small knot. (LONGER) - A seamstress or tailor can add a piece of elastic/material.                

WHAT 5 LAYERS ARE IN THE MASK?

  • 1mm Activated Carbon Fabric Layer (like the bags)
  •  2 layers of Non-Woven Polypropylene Fabric (filtered through carbon layer) 
  •  1 Outer Layer (pre-filter) & 1 Inner Layer Anti-Microbial Nylon (Cleanable)

HOW MANY TIMES CAN I RE-USE THE MASK?

If the Mask is properly cleaned & cared for - you can reuse it many times. As with an Abscent Bag - it largely depends on usage. For example - a mask that has been work to the shops only one hour a day will last longer than a mask that is worn daily for many hours. 

HOW DO I CARE FOR / CLEAN THE MASK?

Mix ANTI-BACTERIAL SOAP with warm water (80F /27C). Gently separate Outer Layer from the Centre Layers & thoroughly cleanse both sides of the Outer fabric, edges and elastic. We Recommend a Micro-Fibre Jewellery Cleaning Cloth. DO NOT SOAK OR SUBMERGE IN WATER!!!

Dry Mask Naturally (sun) - DO NOT TUMBLE DRY

WHAT IF I HAVE NO ACCESS TO SOAP/SINK?

We recommend Medical CPAP MASK WIPES for when you travel.

WHERE/HOW CAN I BUY A SINGLE MASK?

Coming Soon a list of retailers offering the MASKS in UK / EUROPE